FAQ
If the size doesn’t fit, can I exchange it?
Yes. For example, if you ordered a Small but actually need a Medium, we will exchange it for you free of charge. However, exchanges are limited to the same style and color only (for example, if you ordered a bodysuit, we will send the same bodysuit in a different size). Please contact us by email within 30 days of receiving your order.
If you are unhappy with the color or style you chose, we can also offer one free exchange. Please refer to our Return Policy for full details.
What sizes are the optional openings (penis, vaginal, and anal openings)?
We use reinforced openings. The diameter is usually 4 cm, with a circumference of approximately 13 cm.
Can I change my order after placing it?
You may make changes to your order within 5 days of placing it. After 5 days, once production has begun, no further changes can be made. Rush orders cannot be changed once submitted.
Can I add items to an existing order?
No. Once an order has been submitted and processed, we cannot add additional items. If you wish to purchase more items, please place a new order.
What type of latex do you use?
Our latex sheets are made by Dida Rubber, produced to our specifications in Thailand and Malaysia (the world’s premium latex-producing regions). The quality is industry-leading.
How can I make sure the latex clothing fits me?
We offer a full range of detailed standard sizes, which fit most people. You can check exact measurements on our size chart. If you’re unsure which size to choose, please contact us via email or WhatsApp.
We also offer made-to-measure options for a more precise fit.
How long does an exchange take, and is there a fee?
If you are exchanging a custom-made garment, it will need to be remade. Production usually takes 7–20 days. You only need to cover the return shipping cost.
Is there a way to speed up my order?
Yes. We offer a rush service. For an additional fee of 20% of the order value, your order will be prioritized and can be completed in as little as 2–6 days.
What is latex allergy?
Latex garments are made from natural rubber latex (NRL), which is commonly used in thousands of everyday and medical products. Proteins in NRL may cause allergic reactions in some individuals. Products containing latex include condoms, rubber bands, balloons, surgical gloves, elastic bands in clothing, and more.
Latex allergy occurs when the immune system reacts to these proteins. Some people have specific antibodies (IgE) that make them highly sensitive. While we use heavily “leached” latex sheets to reduce protein content to legally accepted standards, customers are responsible for ensuring they do not have a latex allergy before purchasing or wearing latex clothing.
(Please note: in over 25 years of selling latex garments, we have never received a single allergy-related complaint.)
Can the penis sheath, anal sheath, vaginal sheath, or mouth sheath be used as contraceptives?
No. These components are not medical devices and are not intended for contraception or for preventing the transmission of HIV, syphilis, or other sexually transmitted diseases.
Are restrictive latex garments completely safe?
Latex garments with features such as limb restraint, breathing restriction, or head fixation are not absolutely safe. They should only be used in the presence of a trusted person who can assist in emergencies. Do not use under the influence of alcohol or drugs. If you experience any discomfort, stop using the product immediately.
How long will it take for my order to arrive?
Our production time is 7–20 days. Shipping to most parts of Europe, North America, Australia, and Asia typically takes 8–11 days.
Can I leave special requests on my order?
Yes, but we strongly recommend contacting us in advance so we can confirm whether your request is possible. If you leave a note on a rush order, we will contact you before processing. Please note that production only begins after full confirmation and payment, so be sure to check your spam folder and reply promptly to avoid delays.
Do you offer custom design services?
Yes, we do. Please contact us via email or WhatsApp to discuss custom designs.
Which zipper style should I choose for a bodysuit?
Our most popular options are full front zippers and full back zippers, both featuring a crotch opening with three zipper sliders, allowing easy access to both the crotch and rear. These designs also make the bodysuit easier and more comfortable to put on and take off.
Half-back and half-front zippers do not include a crotch opening, so the bodysuit must be pulled down to the thighs when using the restroom or accessing the genitals. If needed, we can custom-make separate genital and anal zippers for you.
